Company aims to be provider of choice with hosted VoIP, cloud communications
Telesphere aims to enable the high-growth, high-tech companies flocking to Utah’s “Silicon Slopes” to live up to their dynamic Internet Age images by becoming their provider of choice for leading-edge, all-IP business communications services.
Telesphere, the leader in cloud-based Unified Communications as a Service (UCaaS), specializes in providing business communications services that for many companies are a far more cost-effective alternative to services and systems offered by telephone companies, ISPs or equipment vendors.
Unified Communications from Telesphere provides a business communications experience far richer than voice alone by integrating a wide range of real-time communication services such as hosted VoIP, SMS, instant messaging, presence, video conferencing, Web collaboration and data sharing – including electronic whiteboards – with non-real-time services such as voicemail, email and fax. Telesphere also offers fully-managed and hosted advanced call center capabilities.
Because of the complexity entailed in building, managing and maintaining their own systems in-house, more and more companies are choosing to rely on Telesphere that offers Unified Communications as an end-to-end service in a cloud, or hosted, environment. By simply connecting to Telesphere, forward-thinking businesses tap into a powerhouse of communications capabilities without the upfront expense of buying or leasing their own premises systems and without the ongoing expense of operating and maintaining them.
One such company is Salt Lake-based ChartLogic Inc., a leading electronic health records (EHR) provider, which helps physicians offer better patient care through advanced technology.
“Changing to a cloud-based environment for our business communications with Telesphere has had a huge positive impact on our employees’ productivity and customer satisfaction,” said Bob Dean, VP of Technology at ChartLogic, Inc., who has helped hundreds of health care providers make the transition to digital EHRs from paper files.
“By doing away with the expense and limitations of our former antiquated internal IP phone system, we have seen our net cost of doing business actually decline, while the value that our communications capabilities bring to our business has increased,” he added. “And to control or adjust service arrangements customized for our business, all we have to do is log in to our account portal to add an employee, update his or her capabilities, or reroute calls if someone is ill or out of the office.”
Telesphere is in the midst of a multi-year network expansion program that involves aggressively adding sophisticated points of presence (POPs) and broadband facilities to connect them to the company’s fully national, all-IP network. Its Salt Lake City location is one of several “Super POPs” in the company’s nationwide network, offering a rich choice of connectivity options for customer locations and significant capacity on connections to the Internet and traditional telephone network.
The network expansion enhances Telesphere’s market position as the nation’s largest pure-play provider of a rich array of advanced, all-IP business communications solutions in a hosted, or service-in-a-cloud, environment.
Telesphere is also looking to add qualified unified communication professionals in the Salt Lake City area to better serve the needs of companies that are locating in the “Silicon Slopes” region. The company seeks candidates with voice and data networking experience who are interested in joining a growing and dynamic team that’s changing the way businesses communicate. Candidates should click on http://www.telesphere.com/jobs2/ to learn more about the company’s career opportunities.
Inc. Magazine’s 2011 list of America’s fastest-growing companies ranked Telesphere first among large providers of cloud communications services and No. 965 overall.